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Extremely poor customer service

Sunbeam - Extremely poor customer service
Three years ago I purchased a heated mattress pad for a family member who was undergoing cancer treatment. It was a godsend. However, the next year it wouldn't come on. Sunbeam sent a replacement. Then this year one of the controls wouldn't work. There is another...
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ID
#4124790 Review #4124790 is a subjective opinion of poster.
Location
Fayetteville, Georgia
Cons
  • Terrible customer service and poor quality product
Loss
$50
Preferred solution
Full refund

Heating beans doesn't work

The light in the switch. Is blinking off and on and will not heat up the bracket and does it have 5 yrs warranty on the blacket
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ID
#4175920 Review #4175920 is a subjective opinion of poster.
Location
Decherd, Tennessee
Pros
  • Color
Cons
  • Not working
Loss
$60
Preferred solution
Full refund

Broken

My blanket isnt working anymore and i followed washer instructions didnt dry it. I would like to see if i can get a replacement queen
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ID
#4136819 Review #4136819 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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Electric blanket